Aged Care Reform
ACU trial equips new aged care workers with communication skills
Aged Care Reform
ACU trial equips new aged care workers with communication skills
Aged Care ReformWorkforce & Training
Inside Ageing · 3 min read · 1 day ago
Original source
Summarised by Stellar
Key points5 points
- The Inspire & Thrive trial provides Certificate III in Individual Support – Ageing students with practical strategies for conflict de-escalation, trauma-informed interactions and empathy.
- The program addresses workforce wellbeing by tackling emotionally demanding interactions that contribute to anxiety, burnout and reduced job satisfaction.
- Training is delivered via facilitated online sessions, face-to-face workshops in Springfield and the Gold Coast, and self-paced e-learning.
- A curriculum, scenario-based e-learning module and participant learning booklet will be shared across TAFE Queensland and the National TAFE Network.
- Data collection continues until late September, with final analysis and publications expected to inform future aged care workforce preparation.
Summary
A professional development trial led by ACU and TAFE Queensland is preparing aged care students for complex interpersonal demands. The program covers de-escalation, trauma-informed interactions, empathy and trust-building through workshops, online sessions and role-play. It also addresses worker wellbeing, aiming to reduce anxiety and burnout. Resources will be disseminated across the TAFE network after evaluation. Findings will inform how educators and employers better prepare graduates for contemporary aged care practice.